Frequently Asked Questions

    • How Do I Order?
    • Do you charge shipping?
    • Can I order by phone?
    • Is the site secure?
    • When will you charge my card / why hasn’t it been charged?
    • What is your return policy?
    • How can I track my package?
    • What if I get a message saying “There are no available shipping options” to my address?
    • How can I get help on an order?
    • What do I do if I am having trouble with my cart?
    • Can I mail in an order?
    • Do you ship overseas?
    • How long will my order take?
    • What do I do if I’m having trouble with a download?